Before we recommend anything,
we understand the situation.
Most engagements start with an answer. We start with the questions. Are you doing the right things — not just doing things right? That is the difference between improvement and direction.
Starting point
Before we conclude, we look at the full picture. Culture, infrastructure, individual and collective experiences — objective and subjective perspectives together give insight that none of them provide alone.
North Star
Core processes and their effect on customers are the benchmark we always return to. Where support delivers real and measurable value — not necessarily where it is burning most right now.
We do not work with simple answers to complex questions. Complexity requires thorough understanding — and the courage to say when the effort is not proportionate to the value.
Many transformations are underway — but nobody owns them. PMO structures exist on paper, KPIs are reported without influencing decisions, and the distance between strategy and execution grows quietly.
We establish the governance structure that is actually used. Who decides what, based on which data, and when — those are the questions we answer.
A functioning governance framework. Not a new PowerPoint document.
- Mapping of current situation and governance structure
- PMO design adapted to the organisation’s actual complexity
- KPI framework and decision protocol
- Transformation roadmap with realistic milestones
- Change communication and stakeholder alignment
The most expensive mistake in digitalisation is not choosing the wrong system. It is building further on processes that should never have been the way they are.
We map both the current situation and the desired future state — because the gap between these two determines which effort actually creates value. Core processes and their link to customer value are always the starting point.
A clear picture of where you are, where you are going — and what it actually takes to get there.
- Process mapping of current situation with BPMN 2.0
- Design of desired future state (to-be processes)
- Analysis of data flow and decision points
- Strategic alignment — business, information systems and IT
- Prioritised action plan with clear rationale
The gap between technical delivery and business expectation is rarely a technical problem. It is structural — and it costs more than anyone wants to admit.
We build the bridge from both sides. Not by translating, but by creating a shared understanding of requirements, priorities and responsibilities.
IT, the team and management moving in the same direction — with documented basis for all three.
- Requirements workshop with IT, the team and management
- Requirements specification and prioritisation matrix
- Communication and reporting structure
- Change plan with stakeholder communication
- Follow-up after 4 weeks
Strategic governance requires continuity — not one-off input. The retainer gives access to a sparring partner who knows your context, and who can provide qualified input at the moments it is actually needed.
For leaders who want a qualified conversation partner — not a supplier. Ongoing access to strategic perspective without tying up operational capacity.
- 15 hours strategic advisory per month
- Priority response within one working day
- Monthly prioritisation review
- Ad hoc support at decision points
For organisations in active transformation that need ongoing strategic governance. Includes thorough context mapping in month one, stakeholder communication and ongoing follow-up — not just availability.
- 30–35 hours per month
- Context mapping and situational understanding (month 1)
- Stakeholder communication included
- Ongoing governance follow-up
- Priority response within one working day
On pricing: We do not list prices on the website. Pricing is always agreed after the initial meeting — based on the situation and scope, not a standard list.
Not a proposal.
An initial meeting.
We find out whether we are the right match for what you are facing. No preparation needed — just an honest conversation about the situation.